Two Wheeler Insurance Policy FAQs
Helpline 1800 - 3002 - 3202
I have lost the insurance policy for my vehicle. Can I get a duplicate?
You can get a duplicate policy with payment of nominal fee of
Rs. 50/-. Please call our toll free number for further assistance -
or visit any of our branch office.
Can I cancel my policy midway?
Yes, this policy can be cancelled midway only after ensuring
that the vehicle is insured at least for liability risks
What is compulsory excess and voluntary excess in motor policy?
All Policies carry compulsory excess amount, which is deducted
from the claim amount payable. Voluntary excess is over and above
the compulsory excess amount opted by the Insured to avail discount
in premium. When one opts for voluntary excess, the amount opted
-will be deducted from the claim amount payable.
What are the different types of Policies available?
There are two types of Motor Insurance Policies available and
they are, (i) Liability Only Policy - Covers legal liability for
bodily injury or death or property damage caused to any third party
due to any accident. (ii) Package Policy - Covers loss or damage to
the Insured vehicle in addition to - the third party risks
What is No Claim Bonus (NCB)?
It is a reward to the policy holder for no claims made in the
previous policy year given at the time of regular renewal. NCB can
be accumulated over a period of time for all claims free years up
to a maximum of 50%.
Is my No Claim Bonus transferable to another -insurer?
Yes, you can transfer your eligible NCB to new insurer.
How do I know the premium payable for my vehicle?
You can contact any of our branch office for more details on
competitive premium quote with best of the coverage possible. It is
advisable to fill the proposal form completely furnishing all the
required information before asking for a quote to get the best deal
considering all the good features of your proposal.
Where can I renew my policy?
You can contact any of our branch offices for renewal of policy
or renew the policy online.
What if my previous policy has already expired?
We need to inspect the vehicle before issuance of a fresh
policy. For this you need to contact our branch office or you can
call our toll free number for further assistance.
Can I replace a new vehicle in my existing policy?
Yes, you can replace your new vehicle in - your existing policy
- In such a case, please -call our toll free number for further
assistance or you may visit our nearest branch office.
What should I do when vehicle is sold ?
You need to inform us immediately by visiting our nearest branch
office or call our toll free number for further assistance.
Why do I need to insure my vehicle
In India, it is compulsory to insure all vehicles at least for
third party liability risks that covers motor vehicle owners
against all legal liability for bodily injury or death or property
damage to any third party due to any accident involving motor
vehicle in a public place. Motor vehicle is a valuable asset you
own which also needs protection in case of accidents, damage or